Terms of Service
Last updated: June 2026
1. Acceptance of Terms
By accessing and using Drall ("the Service"), you accept and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service.
2. Commercial Use Only
The Service is intended for and provided to businesses and professional users only. By registering, you represent and warrant that you are acting as a commercial entity or professional (B2B) and not as a consumer. We reserve the right to verify your business status and to terminate the agreement immediately if we discover that you are using the Service as a consumer.
3. Description of Service
Drall is an AI-powered consulting workbench provided by TNT Ventures GmbH. The Service includes:
- AI-assisted consulting workflows with specialized agent personas
- Structured playbook-driven engagements with review gates
- Document processing, knowledge base management, and vector search
- Deliverable generation (PDF, DOCX, PPTX, XLSX)
- Firm and team management with role-based access control
4. Account Registration and Responsibility
You must provide accurate, current, and complete information during registration and keep your account information updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must not share API keys or access credentials.
5. User Content
5.1 Content Ownership
You retain ownership of any content you upload to the Service, including documents, data, and business descriptions. By uploading content, you grant Drall a worldwide, non-exclusive, royalty-free license to use, process, store, and display your content for the purpose of providing the Service.
5.2 Generated Content Ownership
As between the parties, you own all right, title, and interest in and to any content generated by the Service based on your inputs, including deliverables, analyses, and reports. We claim no ownership rights over your generated content.
5.3 Content Restrictions
You agree not to upload content that:
- Violates any law or regulation
- Infringes on intellectual property rights
- Contains harmful, offensive, or inappropriate material
- Contains malware or malicious code
- Violates third-party privacy rights
5.4 Connected Data Sources (Microsoft 365)
The Service can connect to third-party data sources such as Microsoft 365 (SharePoint and OneDrive). If you enable such a connection, you represent and warrant that:
- you are authorized to connect the account and to grant the requested administrator consent and permissions on behalf of your organization;
- you have the right to import and process the selected content through the Service, including any necessary consents from data subjects;
- your use of the connection complies with Microsoft's applicable terms and your organization's internal policies.
Drall accesses connected content only within the scope of the consent you grant and the items you select, stores such content by reference (metadata, permissions, and derived embeddings rather than copies of the original files), and mirrors the source's native access permissions. You can revoke access at any time by disconnecting the integration in the Service or in your Microsoft tenant. Connected-source processing is described further in our Privacy Policy.
6. AI-Generated Content Disclaimer
The Service uses artificial intelligence (OpenAI, Anthropic, Google) to generate consulting deliverables, analyses, and recommendations. AI-generated content may contain errors, inaccuracies, or biases. You acknowledge that:
- AI-generated content is not a substitute for professional consulting judgment
- You are responsible for reviewing and verifying all outputs before use
- We do not guarantee the accuracy, completeness, or reliability of AI-generated content
- All outputs should be reviewed by qualified professionals before use in business decisions
7. Acceptable Use
You agree not to:
- Use the Service for any illegal purpose
- Attempt to gain unauthorized access to the Service
- Interfere with or disrupt the Service or servers
- Use automated systems (bots, scrapers) to access the Service
- Reverse-engineer the AI models or attempt to extract training data
- Resell access to the Service without authorization
8. Third-Party Services
The Service relies on third-party platforms and services. Your use of these platforms is subject to their respective terms. Third-party services include:
- Supabase — database, authentication, and file storage
- Microsoft — Microsoft 365 / Graph integration (SharePoint & OneDrive), when enabled by your firm
- OpenAI — AI language model, image processing, and document embeddings
- Anthropic — AI language model processing
- Google — AI language model processing (Gemini)
- Tavily — web search for research workflows
9. Data Protection
Data processing is governed by our Privacy Policy. We process data in accordance with GDPR requirements. For details on sub-processors, data retention, and your rights, please refer to the Privacy Policy.
Where Drall processes personal data on your behalf as a processor (Art. 28 GDPR), our Data Processing Agreement (DPA) forms part of these Terms and is accepted together with them.
10. Disclaimer of Warranties (Early Access)
The Service is currently provided in an early-access stage. To the maximum extent permitted by law, the Service is provided "as is" and "as available", without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that the Service will be uninterrupted, error-free, secure, or that defects will be corrected, and we may modify, suspend, or discontinue features at any time. You acknowledge that the Service may contain bugs and that availability is not guaranteed.
11. Limitation of Liability
To the maximum extent permitted by law, TNT Ventures GmbH shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues. Our total liability is limited to the fees paid in the preceding 12 months. Nothing in these Terms limits liability for death, personal injury, or other mandatory statutory liabilities.
12. Termination
12.1 Termination by You
You may terminate your account at any time through the account settings. Your data will be retained or deleted according to our Privacy Policy.
12.2 Termination by Us
We may terminate or suspend your access to the Service immediately, without prior notice, if you breach these Terms, engage in fraudulent or illegal activity, or upload prohibited content.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). The exclusive place of jurisdiction for all disputes arising out of or in connection with these Terms is Cologne, Germany.
14. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the new Terms on this page and updating the "Last updated" date. For significant changes, we will provide 30 days notice via email. Your continued use of the Service after changes constitutes acceptance.
15. Contact
If you have questions about these Terms, please contact us:
Email: hello@drall.ai
Company Information: View Imprint